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Terms of sale

These General Conditions of Sale apply to all orders placed with Coco & amp; Minou for all the articles and services offered on the site www.cocoandminou.com by non-commercial individuals (hereinafter “the Customer”).

Consequently, the fact for any person to order a product offered for sale on the website of www.cocoandminou.com carries full and complete acceptance of these General Conditions of Sale, which the Customer acknowledges having read before placing his order. Coco & amp; Minou reserves the right to modify the general conditions of sale at any time.

These general conditions of sale are concluded on the one hand by the company:

Coco & amp; Minou, Individual Company

Registered with the Chamber of Trades and Crafts in Beauvais under number 882 425 416 00014

The head office is located at 4 Rue Juliette Nevouet, 60000 Goincourt, France

Hereinafter referred to as "Coco & amp; Minou" and on the other hand, by any natural or legal person wishing to make a purchase via the online store "www.cocoandminou.com" hereinafter referred to as "the customer" .

ARTICLE 1. INTEGRALITY

These general conditions express all the obligations of the parties. In this sense, the Customer is deemed to accept without reservation all the provisions provided for in these general conditions of sale. Coco & amp; Minou for its part undertakes to respect its role of reseller within the framework of the said conditions.

ARTICLE 2. PURPOSE

The purpose of these general conditions is to define the rights and obligations of the parties within the framework of the online sale of goods and services offered by Coco & amp; Minou to the Customer, from order to delivery, including payment and the use of services made available by the company Coco & amp; Kitty.

ARTICLE 3. SCOPE OF APPLICATION

These general conditions govern the internet sale of products on the day the order is placed by the Customer.

ARTICLE 4. ORDER

4.1. Ability to contract

Any Coco & amp; Minou declares to have full legal capacity, allowing it to engage under these general conditions of sale. Coco & amp; Minou reserves the right to cancel and refuse any order from a Customer with whom there is or appears during the processing of an order, a dispute, in particular a dispute relating to the payment of a previous order. P >

4.2. Acceptance of the Conditions by the Client

By purchasing one or more products on the site, the Customer acknowledges by this act having read, understood and accepted these conditions which can only be called into question in the cases exhaustively provided for in these conditions under the paragraph "right of withdrawal ".

4.3. Place the order

On the site www.cocoandminou.com, the ordering process consists of six successive steps:
1. The Customer must select the product (s) he wishes to purchase.
2. The Customer must validate his shopping cart.
3. The Customer checks the selected products with the options of colors and sizes, and indicate the quantities requested.
4. The order cannot be registered on the site only if the Customer has clearly identified himself, either by entering his e-mail address and his personal password, or by mentioning all the information requested for an online registration.
5. The Customer must clearly indicate the information required for delivery, this concerns in particular the precise delivery address as well as any accessibility restrictions (building, floor, digital code, etc.).
6. Customer chooses the method of payment, in order to proceed to the payment of his order on the secure interface, which will formalize a firm and definitive contract of sale binding it to Coco & amp; Minou.
Any order implies acceptance of the prices and description of the products available for sale. The online entry, on the form of one of our payment partners, of the bank card number and the final validation of the order by the Customer will constitute proof of the order and the amounts payable for the products ordered.

4.4. Order confirmation

An email is automatically sent to the Customer to confirm their order, provided that the email address indicated in the registration form is correct.

4.5. Proof of the transaction

The computerized registers, kept in the computer systems of Coco & amp; Minou under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. At no time did the Coco & amp; Minou does not receive, store, record or transmit any part of its customers' banking information. All banking information is processed directly by its specialized partners (Mollie, Paypal, Caisse d'Epargne). The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.

4.6. Track the order

The Customer can follow the status of his order by consulting the "My account" section on the site www.cocoandminou.com. For any question relating to the follow-up of his order, the Customer can contact the Customer Service of Coco & amp; Minou: coco.and.minou@gmail.com or at 0033 6 6886 2234 from Monday to Friday excluding public holidays, from 9 a.m. to 4 p.m.

ARTICLE 5: PRODUCT INFORMATION

5.1. Product characteristics

In accordance with Article L. 111-1 of the Consumer Code, the Customer may, prior to his order, take note, on the site www.cocoandminou.com, of the essential characteristics of the product (s) that he wishes to order. The Customer can select one or more products among the different categories offered on the site www.cocoandminou.com. The essential characteristics of each product are communicated in the most readable and comprehensible manner, taking into account the nature of the product and the communication medium used for its presentation. However, the perception of the product (s) may not fully correspond to the products. The Coco & amp; Minou will not incur any liability for any indirect damages as a result of these conditions, including in particular for an operating loss, loss of profit, loss of luck, damage or costs, which could arise as a result of the purchase of the products. The Coco & amp; Minou cannot be held responsible for any loss of data, files or damage defined in the previous paragraph.

5.2. Product availability

The Coco & amp; Minou only undertakes to honor orders received within the limits of available stocks of the products. In the absence of availability of the product (s), Coco & amp; Minou undertakes to inform the Customer as soon as possible. Coco & amp; Minou is likely to modify the assortment of products offered for sale on its site www.cocoandminou.com. Availability may vary within the same day depending on the level of sales. Coco & amp; Minou updates availability very frequently, but cannot be held responsible if the stock is no longer the same as indicated. If Coco & amp; Minou cannot obtain an ordered product from its suppliers; it will inform the Customer of the expected delay or of the complete unavailability by e-mail or by telephone. The Customer may then request reimbursement of the sums paid, without delay and at the latest within fourteen days. No cancellation compensation, apart from the full refund of the said Order, can not be requested unless the non-performance of the contract is attributable to Coco & amp; Kitty. The Coco & amp; Minou cannot be held responsible for the non-performance of the contract concluded if this is attributable to the unforeseeable and insurmountable fact of a third party to the contract or to a case of force majeure.

ARTICLE 6: PRICES

The selling prices of the products indicated are expressed in Euros and include all taxes (TTC). The selling prices of the products are those in force on the date of the sending of validation of the order by the Customer. The selling prices of the products can be modified by the company Coco & amp; Minou at any time. The prices do not include delivery costs, which are the responsibility of the Customer and which are invoiced in addition to the price of the products purchased according to the amount of the order. The delivery costs will be indicated before the final validation of the order by the Customer. The prices also do not take into account any promotional offers and personal reductions, indicated before the final validation of the order. The prices include the value added tax (VAT) applicable on the day of the order and any change in the applicable rate will be automatically reflected in the price of the products sold by the company Coco & amp; Minou on the website www.cocoandminou.com.
However, the prices cannot be changed once the Customer's order has been placed. In addition, if one or more taxes or contributions, in particular environmental taxes, were to be created or modified, up or down, this change may be reflected in the selling price of products sold by the company Coco & amp; Minou on his site www.cocoandminou.com .

ARTICLE 7. WITHDRAWAL AND RETURN

7.1. Standard products

In accordance with the provisions of Article L121-20 of the Consumer Code, the customer has a withdrawal period of 14 working days from the delivery of the order. To do this, return to the address of Coco & amp; Minou communicated by our services the product (s) new (s) and unused (s) in their original packaging and accompanied by the purchase invoice.

In accordance with Article L. 121-20-1 of the Consumer Code, in the event of withdrawal, we will reimburse all sums paid (transport costs included), with the cost of returning the item to be borne by of the Client.

The products must be returned to us according to the shipping method in which we sent them to you, in new condition, with all accessories in their original packaging. It will be necessary to take care of the packaging, because a damaged arriving product cannot be supported by our services. The reimbursement of the price of the products will be made by bank transfer within a maximum period of 30 days from receipt of the package by Coco & amp; Kitty.

7.2 - Custom products and orders

Coco & amp; Minou offers customization of tailor-made products.

In accordance with the provisions of article L 121-20-2 of the French Consumer Code, the Customer does not have the possibility of withdrawing after his order, insofar as the products offered on the site and ordered are made to customer specifications and are clearly personalized. The attention of the consumer customer is therefore drawn to the fact that the right of withdrawal does not apply to sales of products personalized at his request.

Coco & amp; Minou reserves the right to cancel an order following feasibility and consistency checks according to price and item.

7.3. - Sale products

In accordance with the provisions of article L 121-20-2 of the French Consumer Code, the Customer does not have the possibility of withdrawing after his order, insofar as the products offered are on sale and are not not at the normal rate.

The products on sale are neither returned nor exchanged.

ARTICLE 8: PAYMENT

Full payment must be made when placing an order by the Customer. At no time can the sums paid be considered as a deposit or down payment. The Customer can pay for his order online by credit card: Bankcontact, Ideal, Visa and Mastercard or by Paypal. The Customer guarantees the company Coco & amp; Minou that he has the necessary authorizations to use the payment method he has chosen for his order, when validating his order form. The Coco & amp; Minou reserves the right to suspend or cancel any execution of an order and / or any delivery, whatever its nature and level of execution, in the event of default of payment or partial payment of any sum that would be due by the Customer, in the event of a payment dispute during administration, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the www.cocoandminou.com site.
The Coco & amp; Minou reserves the right to ask the Customer for supporting documents before confirming an order. In fact, as part of an order verification procedure, the company Coco & amp; Minou may ask the Customer to send by email, mail or fax a set of supporting documents. The order will then be validated only after receipt and verification of the elements sent. In the absence of receipt, within 15 days of placing the order, the latter will be deemed automatically canceled. The Customer can make his purchases in peace; the company Coco & amp; Minou is committed to doing everything possible to ensure the security and confidentiality of data transmitted online, in particular bank details, via its payment partners. The site uses a secure SSL (Secure Socket Layer) payment method which enables the encryption of bank details when they are transmitted over the network. The customer can see that the transmission is encrypted by software as soon as the padlock symbol appears in his browser. The transaction is carried out via Mollie or Paypal, which only have the banking information provided on the site at the time of payment.

ARTICLE 9: DELIVERY

9.1. Delivery zones


Coco & amp; Minou delivers to the following countries of the European Union:
France and Monaco, Germany, Luxembourg, Netherlands, Belgium, Spain (excluding Balearic Islands), Italy, United Kingdom, Austria, Hungary, Portugal, Bulgaria , Estonia, Finland, Greece, Lithuania, Latvia, Czech Republic, Slovakia, Slovenia and Sweden (excluding specific areas requiring tax-free sales, especially overseas departments and territories).

Delivery outside the EU can be made after contacting our customer service by email.

For more information on delivery, the Customer can contact Customer Service on +33 6 6886 2234 from Monday to Friday, excluding public holidays, from 9 a.m. to 4 p.m.).

9.2. Terms of delivery

The products are delivered to the address indicated by the Customer on the order form. The Customer must verify the completeness and conformity of the information he provides to Coco & amp; Kitty. Coco & amp; Minou cannot be held responsible for any data entry errors and the consequences in terms of delay or delivery error. In this context, all costs incurred for the reshipment of the order will be entirely the responsibility of the Customer. Coco & amp; Minou cannot be held responsible for delivery delays if these are attributable to the unforeseeable and insurmountable fact of a third party to the contract or to a case of force majeure.

9.3. Delivery time

For any order placed online via the site www.cocoandminou.com and confirmed on the site www.cocoandminou.com, the preparation of the order will take place within five working days, while stocks last. An email is sent to the Customer at the time of shipment of the Products, provided that the email address indicated in the registration form does not contain an error. Upon receipt of this e-mail, the Customer can take into account the delays of the carriers announced below. Delivery times depend on the volume of the order and country of origin.

In the event of a delivery delay of more than 7 days compared to the delivery date indicated on the site according to the mode of transport chosen at the time of placing the order and except in cases of force majeure, the Customer may request the cancellation and refund of his order and will be refunded within 14 days.
Moreover, Coco & amp; Minou informs its Customers that these delivery times do not include Sundays or public holidays. In the event of an order that includes one or more unavailable products as well as one or more available products, Coco & amp; Minou only ships the available products of the order and cancels and therefore refunds unavailable products. The service will then contact the Customer as soon as possible.

9.4. Packaging

The products are packaged in such a way as to respect the current transport standards, and to ensure optimal protection of the products during their delivery. The Customer is asked to respect these same standards when returning a product. Any damage found to a product on return due to a problem with the level of packaging not respected may result in a partial refund or non-refund of the product in the event of impossibility of resale as is or in the event of a worsening of the problem. technique indicated.

9.5. Responsibility of the Customer for checking the packages upon receipt

Coco & amp; Minou reminds that it is the Customer's responsibility to inspect his packages upon receipt and to notify any anomaly (damage, damage to the package, product missing from the delivery note, broken products, delivery date not in accordance with normal deadlines of the delivery service, reference error ...) to the company Coco & amp; Minou, within three working days. In the event that such mentions have not been brought to the attention of Coco & amp; Minou, the product is deemed to have been accepted by the Customer and cannot be the subject of any dispute concerning its delivery.

In order to avoid disputes or problems with claiming reimbursement, Coco & amp; Minou advises its customers to take photos of the package (s) delivered at the time of delivery. At the time of delivery, any damage to the packaging or any other apparent problem on the package, it is the Customer's responsibility to make handwritten, precise and dated reservations before signing the delivery slip (consignment note).

9.6. Delivery delays related to the carrier

In the event of late delivery compared to the deadlines announced by the carriers, Coco & amp; Minou first suggests contacting Customer Service by email at coco.and.minou@gmail.com or by telephone on +33 6 6886 2234 from Monday to Friday, excluding public holidays, from 9:00 a.m. to 4:00 p.m., in order to open a dispute or investigation file to search for the package. The Customer must declare the loss within 60 working days from the date indicated for the delivery of the order. If the package is found, it will be immediately forwarded to the Customer's home. If, at the end of the investigation, the package is not found, the Customer will request reimbursement of the amount paid.

ARTICLE 10. FURNITURE

10.1. Accessibility

It is the Customer's responsibility to specify when ordering:
Carrier accessibility. Specify if access is difficult (pedestrian street, paths etc.)
Accessibility to the child's room (lift, sufficiently wide staircase, etc.)

Please note: beds, dressers and chest of drawers are bulky. The Customer will take note of the details of the volumes and weights either in the product sheet of the article or with customer service by email: coco.and.minou@gmail.com or by phone: +33 6 6886 2234. It belongs to the Customer. verify that these items can fit in an elevator or go up the stairs. Otherwise, the Customer must provide at his own expense an external freight elevator or the return of the goods to the warehouse.

10.2. Terms of delivery

The furniture is delivered to the place indicated by the Customer on the order

Delivery is made to the Customer at the place and on the date agreed with the carrier
If the Customer is unable to receive the furniture on the date previously agreed with the carrier, he must then request a new delivery to customer service by email: coco.and.minou@gmail.com or by phone at +33 6 6886 2234. Coco & amp; Minou undertakes to honor deliveries of furniture to the Customer as soon as possible. Delivery times are only indicative. Exceeding delivery times cannot give rise to damages, withholding or cancellation of the order by the Customer.
If the schedule proposed by the carrier does not suit the Customer, the appointment will be postponed to a later date without damages.

10.3. Reception

The delivery slip (consignment note) given by the carrier, dated and signed by the Customer upon delivery of the products will constitute proof of transport and delivery.

In the event of damage, shock, total or partial loss, or any other apparent problem on the package, it is the Customer's responsibility to issue handwritten, precise and dated reservations before signing the delivery slip ( consignment note).
It has a period of 24 hours from delivery to notify Customer Service by email: coco.and.minou@gmail.com or by phone: +33 6 6886 2234 for any problem stated above .

This precaution would allow you, if necessary, to benefit from the transport insurance that we take out. Never write down "subject to unpacking", this mention has no value, it implies on the contrary that the packages have been received in good condition. The protest must be made on the day of delivery of the goods in the presence of the delivery person (who can help you unpack the order) and who will ascertain with you its condition.

After unpacking the products, the Customer is required to check the condition of the products delivered. He has 48 hours from delivery to notify customer service of any non-compliance or apparent defect in the products delivered.

After this period, the products will be declared compliant and free from any apparent defect.
After this period, any exchange will be the sole responsibility of the Customer.

It is the Customer's responsibility to provide in the form of a photograph (s) any justification as to the reality of the defects or damage observed.

The Customer will refrain from intervening himself or involving a third party in an attempt to remedy it.
In the event of non-compliance or proven apparent defect, Coco & amp; Minou agrees to replace the non-compliant delivery. Under no circumstances can any compensation be demanded. It is specified that for each piece of furniture, the finish may be different, and in particular the color. Shades form part of the identity of the product and are considered normal and acceptable. They do not constitute a valid reason for exchange or refund.

10.4. Force majeure

None of the parties to these General Terms and Conditions of Sale can be held responsible for its delay or failure to perform any of its obligations hereunder. If this delay or failure is the direct or indirect effect of a case of force majeure such as - as an indication but not limited to:

- The occurrence of a natural cataclysm (earthquake, storm, fire, flood, etc.),

- Armed conflict (war, civil commotion, etc.),

- A labor dispute, a mandatory injunction from the public authorities (import ban ...),

- A disruption of transport and / or the supply of Raw Materials or an operating accident (machine breakdown, explosion, etc.)

That is to say the occurrence of an event that the party undergoing it had not been able to foresee, which will be independent of its will and which it will be unable to overcome despite its diligence and his efforts to resist it.

ARTICLE 11: RIGHT OF WITHDRAWAL AND RETURN

The Customer has a period of fourteen days to withdraw from the sale, without having to justify his decision or bear other costs than those provided for in this article.

The withdrawal period starts at the beginning of the first hour of the first day that follows:

- The day on which the Customer, or a third party other than the carrier and designated by the Customer, takes physical possession of the product;

- (in the case of an order for several products delivered separately) the day on which the Customer, or a third party other than the carrier and designated by the Customer, takes physical possession of the last product;

- (in the case of an order for a product in several lots or pieces) the day on which the Customer, or a third party other than the carrier and designated by the Customer, takes physical possession of the last batch or of the last piece.

The withdrawal period ends at the end of the last hour of the last day of the period. If the deadline expires on a Saturday, Sunday or a public holiday, it is extended until the next working day.

The Customer exercises his right of withdrawal by informing Coco & amp; Minou of his decision to retract by sending it to the mailing address of Coco & amp; Minou, the contact page or at the email address coco.and.minou@gmail.com, expressing its willingness to withdraw. In the event of exercise of the right of withdrawal by email, to the email address of Coco & amp; Minou, will be sent to him, without delay, an acknowledgment of receipt of the withdrawal on a durable medium.

The burden of proof of the exercise of the right of withdrawal weighs on the Customer.

11.1. Terms

  • For deliveries in mainland France:

Return costs are free. Returns must be declared in the customer area on the site, in the "My Orders" section. An email with the Colissimo return slip is sent to the Customer by email. Part of this slip is to be pasted on the return package, the other part is to be kept by the Customer for proof of deposit, guaranteeing him compensation for the products up to their real market value in the event of theft or loss of this merchandise.

  • For deliveries outside mainland France:

The Coco & amp; Minou recommends that the Customer return their products by Colissimo with a recommendation or additional insurance for the market value of the products, guaranteeing them compensation for the products up to their real market value in the event of theft. or loss of such merchandise. In all cases, the return is made at the risk of the Customer. In addition, it will be up to the customer to keep any proof of return.
In addition, Coco & amp; Minou reminds the Customer that no refund can be made before having previously received and checked the conformity of the condition of the item (s) concerned by this request (see the conditions set out below).

11.2. State of the products

Returned products must be returned in their original condition and in their entirety (product label, accessories, cover, etc.). The products must be intact, in perfect condition for resale, in a state of perfect cleanliness, they must not have been worn or used, nor have suffered any deterioration. Any damaged or incomplete product will not be refunded.

11.3. Refund of returns

The Coco & amp; Minou will reimburse the Customer no later than 30 days from the date on which it is informed of the Customer's decision to withdraw. Nevertheless, Coco & amp; Minou may defer reimbursement until recovery of the products or until the Customer has provided proof of shipment of these products, the date selected is the date of the first of these facts. If the customer wishes to keep this amount in the form of a purchase order in order to use it as a deduction from a future order, he must inform Customer Service when requesting a return. The initial shipping costs of the order are refunded to the Customer only if the entire order is returned.

When an order is placed with a discount voucher, the value of the voucher will be deducted from the amount of the credit or the refund pro rata to the amount of the items ordered.

ARTICLE 12: GUARANTEES

In accordance with article 4 of decree n ° 78-464 of March 24, 1978, the provisions hereof cannot deprive the Customer of the legal guarantee which obliges the professional seller to guarantee it against all the consequences of latent defects of the thing sold. This clause is only applicable in the context of full payment of the order. The Customer is expressly informed that Coco & amp; Minou is not the producer of the products presented on the websitewww.cocoandminou.com, within the meaning of law n ° 98-389 of May 19, 1998 and relating to liability for defective products. Consequently, in the event of damage caused to a person or to a good by a defect of the product, only the responsibility of the producer of this one can be sought by the Customer, on the basis of the information appearing on the packaging of the said product. In addition, the company recalls that the products, services and information offered by Coco & amp; Minou do not in any way replace the constant vigilance of adults. The responsibility of Coco & amp; Minou cannot be held liable in the event of non-compliance with the legislation of the country where the products are delivered. It is up to the customer to check with local authorities the possibilities of importing or using the products or services that you plan to order.

ARTICLE 13: RESPONSIBILITY

The products offered comply with current French legislation and standards applicable in France. The responsibility of Coco & amp; Minou cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is the Customer's responsibility to check with the local authorities the possibilities of importing or using the products you plan to order. The responsibility of Coco & amp; Minou cannot be held liable for the inconveniences and damages relating to the use of the Internet network such in particular a break in the service, the presence of computer viruses or external intrusions and more generally all cases qualified as force majeure or made by third parties by the courts. . Hypertext links may refer to sites other than the site.www.cocoandminou.com. Coco & amp; Minou disclaims all liability in the event that the content of these sites contravenes the legal and regulatory provisions in force. Coco & amp; Minou cannot be held responsible for any indirect damage that may arise from the purchase of the products. Likewise the responsibility of Coco & amp; Minou under the obligations of these General Conditions of Sale cannot be held liable in the event of the occurrence of an event of force majeure as defined by the French courts.

ARTICLE 14: FORCE MAJEURE

Neither party will have failed in its contractual obligations, insofar as their execution will be delayed, hindered or prevented by a fortuitous event or force majeure. Will be considered as fortuitous event or force majeure any irresistible facts or circumstances, external to the parties, unforeseeable, unavoidable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts. The party affected by such circumstances will notify the other within ten working days of the date on which it becomes aware. The two parties will then approach each other, within one month, unless this is impossible due to force majeure, to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. P >

ARTICLE 15: INTELLECTUAL PROPERTY

All data of any kind, and in particular texts, graphics, logos, icons, images, illustrations, audio or video clips, brands, software ... including the underlying technologies used, appearing on the www.cocoandminou.com site, are necessarily protected by copyright, trademark law and all other intellectual property rights. As such and in accordance with the provisions of the Intellectual Property Code, only use for private use is authorized, subject to different or even more restrictive provisions of the intellectual property code. The User undertakes under these conditions not to reproduce, summarize, modify, alter or redistribute, without the prior express authorization of Coco & amp; Minou, any text, title, application, software, logo, brand, information or illustration, for use other than strictly private, which excludes any representation for professional purposes or for mass distribution. Likewise, the User undertakes not to copy all or part of the site onto another site or an internal corporate network. Any other use constitutes an infringement and is punishable under Intellectual Property without prior authorization from Coco & amp; Kitty. Any total or partial reproduction of the Coco & amp; Minou is strictly prohibited. Any creation of a hypertext link from a website to the www.cocoandminou.com site must be expressly authorized by Coco & amp; Kitty. At the request of Coco & amp; Minou, this link will have to be removed.

ARTICLE 17: ENTIRE CONDITIONS

A change in legislation, regulations or a court decision rendering one or more clauses of these General Conditions of Sale null and void shall not affect the validity of these General Conditions of Sale. Such a change or finding could in no case allow the Customer to not respect these General Conditions of Sale.

ARTICLE 18: DURATION AND APPLICATION

These Conditions apply throughout the duration of the online services offered by Coco & amp; Kitty. The latter reserves the right to adapt or modify these general conditions of sale at any time. However, in the event of modifications, the General Conditions of Sale applicable to the order placed by a Customer on the Site www.cocoandminou.com are those accepted by the Customer on the day of placing his order.

ARTICLE 19: APPLICABLE LAW AND SETTLEMENT OF DISPUTES

These general conditions are governed by French law.

The formation, interpretation and effects of any sales contract concluded on the Site are governed by French law.

Any complaint relating to a sale on the Site must be formulated in writing and addressed to the company www.cocoandminou.com - at 4 Rue Juliette Nevouet, 60000 Goincourt. The complaint must set out the Customer's requests and the specific facts to justify each of the requests. It must also contain evidence of the facts presented in support of the claims.

In the event of a judicial settlement of the dispute, the competent court will be appointed in accordance with the rules of jurisdiction laid down by French law.

Contact Coco & amp; Kitty:

By e-mail : coco.and.minou@gmail.com

By phone, sms or Whatsapp : 00 33 6 6886 2234

By mail :

Coco & amp; Minou
4 Rue Juliette Nevouet
60000 Goincourt
France

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